Update cookies preferences

Privacy Policy

The Company undertakes that it will not make any use of personal data without the prior approval of the user. If a secret security code is used, it is recommended that it be changed at regular intervals for security reasons and not disclosed to third parties. 

All information related to the personal data provided by each user is used only in order to ensure direct and effective communication with the Company, to properly execute the orders (payment and delivery) to verify the identity of the user making transactions. The information collected is intended to measure the number of e-shop traffic, determine customer requirements for more products and facilitate transactions with the Company.

If the user is registered, a member account is opened on the website and/or transaction then we collect the basic personal data

• First and last name, VAT number, IOU, ADD, e-mail, postal address, telephone, business property to the extent necessary on a case-by-case basis.
• Address and personal details for the receipt of our products and services.
• Transaction details such as card number, IBAN number, beneficiary name, etc.
The user is responsible for the correctness of the data and must keep it up to date as long as he maintains an account on the website.

Also in some cases, the company in order to implement the shipment of an order to a third party at the customer's suggestion receives the details of the recipients from third parties (recipients) concerning the delivery of its products at the behest of the payer-customer. These elements include, inter alia:

· Name

· Address

· Contact number

·  E-mail

·  Address point identification comments

The duration of the retention of your personal data is necessary for the observance of legal and any legal obligations. Your basic information (name, address, VAT number) is kept indefinitely unless the terms & conditions of the law request their deletion.

The customer's data is transmitted to parts of the company responsible for completing the service provided or completing the order, as well as for sending greeting cards and/or gifts from our company. All personal data is processed by the staff, who are authorized to handle personal data. In any case, the company shall take all measures to ensure that the data transmitted are always the minimum necessary and that the conditions for lawful and fair processing are always met. Furthermore, our Company, on a case-by-case basis, transmits the absolutely necessary personal data to third parties (e.g. social media partners, advertising and analytics partners, electronic application service partners, shipping companies for the delivery of products, payment providers in the execution of payments, legal partners, etc.), to whom it entrusts the processing of personal data on its behalf, in the framework of contractual cooperation. The company has lawfully ensured that processors on its behalf meet the requirements and provide sufficient assurances for the implementation of appropriate technical and organizational measures to ensure the processing of your personal data ensures the protection of your rights. We may also share your information with relevant agencies, law enforcement agencies, government authorities and other third parties, where our law allows or enforces it, for the purpose of preventing or detecting criminal acts, etc. In such cases, the company remains responsible for the processing of your personal data.

Any supporting documents and documents which may be requested to certify and declare the identity of the customer shall remain strictly confidential, transmitted and checked only by the Bank concerned in the above. The presentation/sending of personal data on behalf of the user means that he/she lyses this data to be used by the Company and the above Bank for the reasons mentioned above. In no other case is personal information transmitted or shared without the prior consent of the user and the conditions ensuring that personal data are not subject to any unlawful processing are ensured.
The customer may exercise, where appropriate, the following rights: the right of access (to find out what data we are processing, for what reason and their recipients), correction (to correct any deficiencies or inaccuracies of the data it has provided), deletion (right to be forgotten-deleted from the company's archives if their processing is no longer necessary), restriction of processing (in case of questioning the accuracy of the data), portability (to be received by the customer info@stellavildiridis.com's data in a structured and commonly used format). request, always on the basis of Greek and Community legislation.

All personal data are kept and kept as data within the company's offices, in an area where all necessary storage measures are observed. Your personal data we collect is stored within the European Union and may, in the context of the processing described herein, outsource the processing, or share your personal data with third parties established in countries outside the EEA. However, regardless of which country your personal data is shared in, we will only share your personal data in those cases where there is a strict need for it and always in accordance with appropriate security guarantees (such as the approved Standard Contractual Clauses). You have the right to request a copy of the above by contacting us at the e-mail address: info@stellavildiridis.com

For any matter relating to the processing of your data you can contact the COMPANY by email: info@stellavildiridis.com Also, the customer always reserves the right to contact the competent authorities, where he can submit the relevant complaints. For Greece: Personal Data Protection Authority (Kifisias 1-3, T.K. 115 23, Athens), or electronically (www.dpa.gr)

The courts responsible for any disputes arising from matters relating to your personal data are the Courts of Athens.
If you have any questions about the terms used in this Policy or about privacy and privacy contact the Company at +30 2103219408 or +30 2103219415 and at info@ stellavildiridis.com